Shipping policy
Processing Time
All orders are processed within 2–11 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
• Express Shipping: 2–11 business days
• Standard Shipping: 3–17 business days
• Economy Shipping: 10-60 business days
Delivery delays can occasionally occur due to weather or carrier issues.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking number once your order has shipped.
International Shipping
We currently ship to select international destinations. Shipping fees and delivery times vary by location, Customs, Duties, and Taxes and will be calculated at checkout.
Colouronova is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at Creamsoda999@outlook.com with your order number and photos of the item.